Help Center

Help & Support Center

Frequently Asked Questions

Is this service COVID-19 safe?

How are my games selected?

How does wish list priority work?

How long will my games take to arrive?

How do I purchase my rental game?

How do I return my games?

Do I have to return a game when my month is up?

How do I change my subscription?

How do I update my card details?

What happens if I receive a game with missing pieces?

Is delivery/VAT included in the subscription amount?

Do NHS staff receive a discount?

How do I learn to play a game?

What is a Meeple?

How do I cancel my subscription?